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Troubleshooting

Destruction during transport

IEktiposi.gr and the cooperating Transport companies (Courier) make every effort to protect the products during their transport. However, due to the fragility of some products, some of them may be damaged and broken, in this casen you can request the replacement of the product after sending us a relevant photo.

Incomplete Order

In case a product is missing from your order you have the right to request a refund of the product or a refund of equal value.
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